Terms of Service

1. Agreement to Terms

By engaging ConnectMe for white-glove Voice AI agency deployment, enterprise architecture setup, or managed voice services, you agree to abide by these Terms of Service.

2. Managed Voice Setup & Professional Services

White-glove architecture, custom prompt engineering, CRM integrations, and telephony trunk provisioning are governed by individual service agreements. Setup fees cover initial engineering hours and infrastructure configuration.

3. Usage Tiers & Hard Over-Age Risk Caps

Client accounts are provisioned with specific monthly minute allowances. To prevent runaway budget exposure from unexpected call surges or bot loops, our infrastructure enforces hard overage risk caps and automated circuit breakers configured during onboarding.

4. Telephony Recording & Compliance Consent

Clients are solely responsible for ensuring that inbound and outbound voice interactions comply with local, state, and federal wiretapping and call-recording consent laws (including two-party consent jurisdictions).

5. Contact & Legal Notices

For legal inquiries or notices regarding these terms, reach out to our legal division at legal@connectmestack.com.